|
How the right software will increase your revenue and reduce lost time…
Using the right dispatch software means you
will increase your revenue! With Small Business
Service & Scheduling, the amount of time you’ll
gain by properly managing your technicians and jobs will
allow you to handle a higher volume of work. Many growing
service companies are searching for a better way to organize
their service calls. Small Business Service & Scheduling
can help. Never let a job slip through the cracks again!
|
Deep at the heart of a service
company is time management and workflow. Small Business
Service & Scheduling enables you to take control
of your service schedule, improving efficiency and customer
satisfaction. With Small Business Service & Scheduling’s
dispatch board you can quickly see your service calls
and technicians. If you need to view your workload by
time, Small Business Service & Scheduling’s
powerful time block based dispatch board view shows
you available time slots and already scheduled jobs.
It’s as easy as dragging a call to an open space. |
| If you need
to see your workload from a high level view, Small Business
Service & Scheduling’s monthly dispatch board
is for you. Using this innovative new scheduling style,
you can see how much work is scheduled for each day
and then drill down into the day to see an overview
of the job times. Each day will have an “available
time” meter bar at the top of the schedule. Using
this meter bar you can graphically see how much time
in each day is booked and available. This feature is
great for scheduling jobs over a long period and balancing
your workload. |
|
Small Business Service & Scheduling will
store all the job details for each dispatch, in addition
to color coding the dispatch based on call priority. Calls
can either be green for low priority, yellow for normal,
or red for high. Below is a list of detailed information
stored with each dispatch:
|
- Dispatch Number
- Customer Name
- Address, City, State, Zip
- Job Name or Number
- 4 Phone Numbers
- Balance, Credit Limit and Rating
- Priority
- Service Requested
- Estimated Hours
- Type of Call
- TechniciansStatus
- Time and Date
- Notes
|
| Using Small
Business Service & Scheduling you can easily setup
crews for your technicians and helpers. Once a technician’s
crew is setup that crew will automatically follow the
technician’s job assignments. This allows you
to accurately track working and payroll hours. |
|
Related Links:
Equipment Service
Software - Service
Agreements & Scheduling - Service
Route Mapping
|
