How Much Time Could You Save If You Never Got Lost?

Learn how much money and time you can save with Small Business Service & Scheduling & MapPoint.

Getting to the right place at the time promised is critical for service companies. Perhaps one of the biggest complaints customers have is their service tech was not there when they said they would be. Using Small Business Service & Scheduling with MapPoint will greatly reduce driving time as well as account for travel time when scheduling new work.

Integrated Mapping and Dispatching

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Small Business Service & Scheduling will display MapPoint directly within the dispatch board, enabling you to see calls on the map in real-time. You can quickly zoom in to see street level details. You can even get turn by turn directions from one call to the next.

Route Optimization

With Small Business Service & Scheduling’s powerful Route Optimizer you can quickly and easily find the closest technicians to schedule upcoming jobs. If a customer requests emergency service at any given time, the Route Optimizer will show you which technician will be the closest and at what time of the day. Once you determine who is going to perform the work, scheduling that person is as simple as two mouse clicks. Small Business Service & Scheduling will even calculate the travel time to give you the approximate start time of the job. Using Small Business Service & Scheduling Route Optimizer and MapPoint will enable you to provide an accurate onsite arrival time also and reduce your overall response time because your techs will no longer get lost on the way to the job.

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